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Thank you for choosing our shop. To ensure the finest quality and a seamless experience, please review our ordering policies and guidelines below prior to placing your order.
 

1. Ordering & Limited Quantity Policy

As our shop is operated in a small scale, all desserts are handcrafted daily in strictly limited quantities. All allocations are processed on a first-come, first-served basis while stocks last. Please note that items will be sold out once our daily order capacity is reached.

2. Collection & Temperature Guidelines

Our signature tofu-based desserts are delicate and highly temperature-sensitive. To maintain their optimal texture and quality, complimentary ice pack and insulated ice bag are provided with every order. Please ensure your desserts are transferred to a refrigerator strictly between 0°C and 4°C within 45 minutes of collection.

3. Product Inspection & Transport

All orders are meticulously pre-packaged for your convenience. We kindly request that you inspect your items on-site during collection. We regret that we cannot accept responsibility for any structural damages or quality issues reported after you leave the pickup location. Please handle and transport your desserts with the utmost care on your journey home.

4. Shelf Life & Freshness

To deliver the ultimate flavor experience, all desserts are made freshly to order and contain absolutely no artificial preservatives. Our desserts are best enjoyed on the day of collection and must be consumed within 24 hours. 

5. Order Changes & Cancellations

Because each batch of desserts is custom-crafted, any modifications to your pickup time or order details must be requested at least 2 days prior to your scheduled collection date. This policy applies strictly, even if you wish to reschedule to another time slot within the same week. Once payment is confirmed, all sales are final and non-refundable.

6. Premium Ingredients & Quality Assurance

We take pride in using only the finest premium ingredients to guarantee exceptional quality, including authentic Kanekyu Tofu (金久豆腐) imported directly from Tokyo, Japan, Marusan Organic Unsweetened Soy Milk from Japan, and premium Elle & Vire Cream from France. All creations are completely natural and free of preservatives.

7. Corporate Orders & Farewell Gifts

We love catering for your special milestones! For corporate inquiries, custom farewell cakes, or large-scale event catering, please get in touch with us directly via Instagram DM for bespoke arrangements.